Troubleshooting and FAQs

I cannot connect Outlook.

The provider setup may still be pending. During beta, this is an operator-side requirement, not something a customer should fix by creating a developer app. Never provide mailbox passwords or API tokens to support.

Can PodProspector send emails automatically?

No. The current approach is draft-only; the guest reviews and sends from their own email app.

Why does a researched show say Needs Verification?

A listing or official website may be unavailable or its guest contact route could not be verified. Research further before sending.

Does creating a draft change the status to Sent?

No. Draft created, email sent, reply received and booking confirmed are different actions.

My photo will not upload.

Check that it is JPEG, PNG or WebP and no larger than 5 MB. Try saving a smaller image and ensure you have permission to edit this guest profile.

Why will my one-sheet not download?

Finish required fields, reduce overlong text, and wait for the preview to generate. If the headshot fails to load, try reopening the page.

Can I import or export podcast history?

Show-record CSV exports do not include activity history. Review the import and backup tools for the data included.

Can I use Gmail?

Gmail is planned but is not connected or enabled for end users yet.

Does lifetime pricing include unlimited AI?

No. The proposed $99 lifetime option covers base CRM functionality; proposed AI research packs are separate. Public pricing is planned, not active checkout.

What should I do if a host says no?

Record the response, respect it, and prevent further outreach. A respectful decline is a completed process, not a failure to be chased.